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FAQ

Check in advance the matters customers wonder about the most Information on surroundings of hotel

How do I find items I left in my room?

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2024-04-16 오전 11:56:25

How do I find items I left in my room?

 

We keep all items found from the room after checking out.

Please e-mail us with your room number, name of the guest, and check-in & check-out date.

RESERVATION@KOREANAHOTEL.COM

※ Food products that are expected to decompose should be stored in a refrigerated/frozen state for 1 week and then discarded, and other items are disposed of after 6 months of storage.

※ We have enacted and operated guest lost items management regulations in accordance with Article 253 of the Civil Code of the Republic of Korea (acquisition of ownership of the lost items).


 

PRIVACY POLICY

Collection and use of the personal information
Essential items Purpose of the collection and use
Sex,Email,Contact number Reservation, counseling, answer to inquiry
Consignment of personal information
Trustee Consignment work
Gonggamsoft Co., Ltd. Operation and management of homepage
SANHAIT Co., Ltd. Operation and maintenance of computer systems
Fastbooking Webpage Product Reservations Agency

Although you have a right not to agree with the collection and use of critical items, you can’t use the service unless you agree.

“Hotel Koreana ”abide by “Act of personal information protection” and “Act on the use promotion of information network and the information protection”, and matters related to the personal information protection besides what specified above are subject to the personal information treatment policy by “Hotel Koreana ” and you can confirm details on the homepage.